Ongoing Dev Support & Retainers
Continuous development and maintenance for businesses that need reliable technical support
Service Overview
Our Ongoing Development Support service provides businesses with dedicated technical resources on a flexible, monthly basis. This ensures you have consistent access to development expertise without the overhead of hiring a full-time team.
Whether you need bug fixes, feature additions, performance improvements, or technical guidance, our retainer service gives you predictable access to development resources that understand your business and technology stack.
We prioritize clear communication, responsive support, and high-quality code to ensure your digital products continue to evolve and improve over time.
Availability
Flexible monthly options
Best For
- • Startups without a full dev team
- • Small businesses with existing apps
- • Teams needing specialist expertise
- • Post-launch product maintenance
What's Included
- • Issue investigation
- • Bug reproduction
- • Fix implementation
- • Regression testing
- • Small-to-medium feature additions
- • UI/UX enhancements
- • Functionality expansion
- • User feedback implementation
- • Speed improvements
- • Resource usage reduction
- • Database optimization
- • Load time enhancement
- • Infrastructure maintenance
- • Security patches
- • Dependency updates
- • Technical troubleshooting
- • Code documentation
- • Process documentation
- • Knowledge transfer
- • Technical guidance
- • Regular progress updates
- • Monthly review calls
- • Dedicated communication channel
- • Task prioritization
How It Works
Initial Assessment
We start by understanding your application's architecture, codebase, and ongoing needs to determine the right level of support required.
Timeline: 1 week
Retainer Agreement
We establish a flexible retainer agreement that specifies monthly hours, priority levels, communication channels, and deliverables to ensure expectations are clear.
Flexibility: Month-to-month with easy scaling
Task Management
You submit development tasks through our project management system. We prioritize them together, ensuring the most important items are addressed first.
Tools: Jira, Trello, or your preferred system
Development & Updates
Our team works on your prioritized tasks, providing regular updates on progress. We maintain clear communication throughout the development process.
Communication: Slack, email, or your preferred channel
Monthly Review
We conduct monthly reviews to discuss completed work, plan upcoming tasks, and make adjustments to the support level as needed based on your evolving requirements.
Outcome: Updated priorities and resource planning
Retainer Plans
- • Bug fixes & minor improvements
- • Regular maintenance
- • Email & chat support
- • 48-hour response time
- • Monthly review call
- • Bug fixes & feature development
- • Performance optimization
- • Priority email & chat support
- • 24-hour response time
- • Bi-weekly check-in calls
- • Comprehensive development
- • Proactive optimization
- • Priority support with direct line
- • Same-day response time
- • Weekly check-in calls
Contact us to discuss a tailored retainer plan that fits your specific needs and budget.
Need Reliable Development Support?
Let's discuss how our ongoing development support can help you maintain and improve your digital products without the overhead of a full-time team.